My local library could do with a bit more in the way of 2.0 technology. Apart from online catalogues, self-checkout and computer facilities Five Dock Library is still stuck in the 1990s.
Where is the free wi-fi for patrons? More M-Library services? It would also be nice to receive e-newsletters from my library about upcoming events and releases.
I had a very nice (virtual) stroll through the New York Public Library.
NYPL offer an app - an app! - for their patrons. You can manage your account, reserve titles etc, all via the app on your smart phone. I love this. Check it out here: http://www.nypl.org/mobile-help
They also offer an RSS feed which updates patrons regularly on news and releases: http://www.nypl.org/help/rss-feeds
You can follow NYPL on Twitter, Facebook and blog. There is a great sense of community through using this social media. Patrons can talk to each other and the librarians.
Through the NYPL community outreach program - also online - the underserved, less mobile and special needs members of the community can have a rich library and community experience. http://www.nypl.org/help/community-outreach. It provides information and help to nursing home residents, the homeless, people who are 50+, incarcerated New York residents and immigrants. Its an amazing service.
The site is also tailored to suit each demographic. You simply choose your demographic from a drop-down menu and the site tailors itself to the individual's needs:
When I chose 'child', i was navigated to a child-friendly page with upcoming events and information, and easy to follow instructions on how to use the website, the library itself and the catalogue.
http://www.nypl.org/help/getting-oriented/resources-kids
Next I chose 'teen', and was taken to a Resources for Teens page with loads of information pertinent to that demographic.
Finding local studies proved to be a bit trickier, but by searching in nypl.org I found some good stuff: http://www.nypl.org/search/apachesolr_search/local
The 'explore' tab made going through the NYPL's adult fiction and reference shelves from home very easy. I could choose my preferred format, could download e-books straight from the website, and browse new releases.
Come on Five Dock Library, lets get some of these fabulous resources already!

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